STAT 7110: Quality Control and Process Improvement

3 Credit Hours
Prerequisite: STAT 7100
Students will learn the general concepts, steps, and procedures in the process improvement workflow. Students will also learn the theory and application of control charts and process capability, among other quality control concepts, in various contexts. Emphasis will be placed on obtaining and interpreting output from statistical software.

Course Learning Outcomes
Students who successfully complete this course will be able to:

Construct and interpret control charts for variables (e.g., X-bar, R, s & s2, individuals, CUSUM, EWMA, T2, and MEWMA charts).
Calculate and interpret process capability ratios (Cp, Cpk, Cpc, Cpm, as well as some nonparametric alternatives).
Construct and interpret control charts for attributes (p, np, c and u charts).
Know the sources and effects of assumption violations on standard control charts.
Construct and interpret control charts for multiple stream processes (e.g., Boyd’s GCC, Meneces Control Chart for Every Stream, NEMT-CUSUM).