MGT 4855: Quality Management and Process Improvement

3 Credit Hours

Prerequisite: MGT 3200 and [60 credit hours with a minimum GPA of 2.0, and Admission to the Coles College Undergraduate Professional Program or student in a Coles College Partner Program that includes this course]
This course is an in-depth study of the key concepts and practices of modern quality philosophies and techniques and process improvement methods. The student identifies opportunities to add value through quality in all phases of business and product life cycles. Students provide evidence of mastering course concepts by answering thought-provoking discussion questions and submitting a group process improvement project.