CPE - 137 CompTIA A+

The ‘CompTIA A+’ micro-credential confirms the learner has developed the technical skills needed to troubleshoot a wide variety of issues, ranging from networking and operating systems to mobile devices and security.

Earning Criteria:
To earn this micro-credential, learners must:

Successfully complete the certificate course with a passing grade
Install, configure, and troubleshoot PC motherboards, system components, and peripheral devices
Compare networking hardware types and configure local addressing and Internet connections
Summarize uses for network services, virtualization, and cloud computing
Support the use of mobile devices and print devices
Configure and troubleshoot the Windows operating system
Support the Linux and macOS operating systems
Configure SOHO network security and manage PC security settings
Support the use of mobile apps
Use remote support and scripting tools
Implement operational procedures

Skill(s):

CompTIA A+
Help desk support
Desktop support
Network Printers
Issue tracking
Computer Configuration
Motherboards
Hard disk drives
Graphics cards
Building computers
Peripheral Devices
Computer hardware
Hardware troubleshooting
Troubleshooting
Technical support
Network support
Network troubleshooting
Network Configuration And Change Management
Mobile Device Troubleshooting
Microsoft Windows
macOS Mojave
macOS Sierra
Network security
Remote troubleshooting

Tags: #troubleshooting, #helpdesksupport, #computerhardware, #technical
Status: Active