Dec 09, 2024  
2023-2024 Graduate Catalog 
    
2023-2024 Graduate Catalog [ARCHIVED CATALOG]

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IT 6413:IT Service Delivery

3 Credit Hours
Courses that may be taken concurrently:
IT 5423 
This course covers the concepts and industry best practices in enterprise IT service management. Topics include system development life cycle, IT project management, IT service management framework - the collective processes and practices, such as service strategy, design, transition, operation, continuous improvement, and service assessment.



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