HMI 7570:Healthcare Processes and Workflows

3 Class Hours 0 Laboratory Hours 3 Credit Hours
Prerequisite: HMI 7510
This course is intended exclusively for students enrolled in the Masters in Healthcare Management and Informatics degree program. Contemporary healthcare systems have many complex processes and overlapping workflows supporting the day to day functioning. This course provides an understanding of existing healthcare processes and workflows with the objective to re-engineer processes and workflows to impact Triple Aim - improve patient outcomes, reduce cost, and manage population health. The course provides students the tools to identify and analyze business processes, and to model organizational effectiveness through business process innovations enabled by Information Systems. The first part of the course examines business processes and innovations while the second part examines the strategic impact on organizational success from the perspective of processes and workflows. Further, this course explores the impact of organizational models on processes and workflows and the role of systems in transforming healthcare organizations and markets. This course includes cases and real-world scenarios reflecting organizational processes, innovations, process re-engineering and workflows in the contemporary healthcare setting.