GBA 7030:Product/Service Excellence

9 Class Hours 0 Laboratory Hours 9 Credit Hours
Prerequisite: GBA 7020
This course examines topics that form the basis for determining product/service excellence. The Lotus Notes/Learning Space distance learning platform continues to be incorporated this semester. The use of this technology serves as an extension of in-class time by providing associates the ability to discuss, with fellow associates and faculty, readings and issues pertaining to each on-campus weekend.

Note Families in Business EMBA program only.