COM 3459 - Communication and Conflict

3 Class Hours 0 Laboratory Hours 3 Credit Hours
Prerequisite: ENGL 1102; must be a declared Communication or Public Relations major. Non-majors: permission of the instructor.
This course introduces a model of effective conflict management in organizations and other contexts via appropriate communicative strategies. The model proposes that our perspective of dealing with conflict determines our approach to conflict situations. This course provides students with practical knowledge for understanding the benefits of conflict, recognizing its evolution, and applying various strategies for dealing with different people in a variety of contexts.